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Frequently asked questions
Helpful information
Hiker satisfaction is our number one priority.
If you are not satisfied with one of our products at the time of purchase or it doesn’t perform to your satisfaction you may return it to the retailer or to TownShirt Co for replacement or a refund. Just reach out to us through our Contact page.
If you'd like to return a product that has not yet been worn and you purchased it through Garage Grown Gear, 2Foot Adventures, or another retailer, please contact them to facilitate a return.
If one of our products has a defect or has torn, regardless of where you purchased the item, reach out to us! We can help.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
If you are on trail please reach out to us through the Contact Us to work out the details of delivery location and timing.